Research shows that the best managers are good facilitative coaches. They know how to deliver feedback in a motivational way and understand the unique strengths and development areas of each team member.
Good coaches take time to listen to their team members, encouraging them to grow and take risks. They tailor coaching to individual motivations and communication styles. And good coaches find ways to empower, challenge and support their team members.
This program explores when coaching is appropriate, the tactics involved, a model around which to shape coaching sessions, and a live off-the-cuff demonstration. Participants work together to practice their coaching skills and debrief as a group.